Talk to us

Contact us

Our sales team is based at our office in Kyoto, Japan and follows Japan office hours (UTC+09:00).

At your convenience, you may contact us by telephone using the following

  • In the continental USA, we have a US toll-free number: 1-888-683-4929
  • From AK or HI, please call +44 20 7099 6147
  • From Australia, please call 02 8310 5067
  • From the UK, please call 020 7099 6147
  • From Singapore, please call 65 800 852 8449

Please use our UK number when calling from other international locations, adding the appropriate international access code. This typically becomes +44 20 7099 6147. All calls connect to our Kyoto office; if calling outside regular Japan working hours, please leave a message with your details and we will return your call.

General questions
Please use this form to ask us general questions about our tours or email us at You can also use our chat system at the bottom of the page.

Travel agents
We work with travel agents around the world - please visit our Travel Agents page to find out more. You can email our Agents team at

Marketing / Media enquiries
If you are interested in collaborating with us, learning more about developments at Oku Japan, interviewing one of our travel experts, or collecting information about our tours, we can help! Please email us at